Privacy Policy

Privacy Policy

Privacy Notice regarding the processing of the personal data of potential client/visitor (in accordance with Article 13)

 

Introduction

You have shown interest in METASERVE LTD and therefore you are considered as a potential client/visitor of this firm. This notice explains to you how METASERVE LTD (which includes its afiliate companies and is referred to as METASERVE LTD or Company or we) will collect, process and use personal data about you. We are required to notify you of this information under relevant data protection legislation. 

 

METASERVE LTD is committed to protect your privacy and handle your data in an open and transparent manner. We will handle your personal information with full respect to your personality and your rights arising from Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the Regulation) , and repealing Directive 95/46/EC (GDPR), which applies as of 25 May 2018, as well as the Law 125(I)/2018 of the Republic of Cyprus.

 

We ask you to read this Notice carefully as it contains important information on who we are, how and why we collect, store, use and share your personal information, your rights in relation to your personal information and on how to contact us and the supervisory authorities in the event that you have a complaint.

 

Definitions

In this notice:

 

Personal data means any information about you, that could identify you directly or indirectly, such as your name, ID number, phone number.

 

Processing means any operation or set of operations performed on personal data, by automated means or otherwise, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

 

Who collects and holds your personal data (Controller)?

METASERVE LTD acts as a controller in relation to itself as well as in relation to affiliate companies which provide ancillary services, such as administrative services, consultancy, translations and other services.

 

If you have any questions, or want more details about how we use your personal information, you can contact our Data Protection Officer at:

 

Telephone: +357 25345840

E-Mail: info@metaserve.com.cy

Your rights

You have a number of significant rights, under the Regulation. Specifically:

 

Right to access your personal data (Article 15): meaning you might receive information and/or copy of the personal information we hold free of charge.

Right to rectification (Article 16): you might ask us to correct any mistakes in your information which we hold.

Right to erasure (right to be forgotten) (Article 17): you might ask us to erase the personal information concerning you. However, we reserve the right to deny the erasure, if the processing is necessary for compliance with a legal obligation, for reasons of public interests or for the establishment, exercise or defense of legal claims.

Right to restriction of processing (Article 18): you might require us to restrict our processing of your personal data if you contest the accuracy of your personal data, the lawfulness of the processing, or you have objected to processing (according to article 21) and you wait for our reply whether we have legitimate grounds which override

Right to data portability (Article 20): you have the right to request and receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to a third party under certain circumstances.

Right to object (section 21): You have the right to object at any time to the processing of your personal data, including profiling, which is conducted based on the legitimate and/or public interest (section 6 (1) (e) and (f)) when you deem that it is justified due to a particular situation concerning you. In case that you do not agree, we shall no longer process your personal data unless we demon- strate compelling legitimate grounds which override your interests, rights and freedoms or if the processing serves the establishment, exercise or defense of legal claims.

Automated individual decision-making (Article 22): you have the right to object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.

Right to withdraw your consent: you reserve the right to withdraw your consent at any time. However, the withdrawal of the consent does not affect the lawfulness of the processing based on consent before its withdrawal.

If you wish to exercise any of the above rights or to ask any questions or clarifications or to complain, please do not hesitate to contact our Data Protection Officer at:

 

CUSTOMER EMAIL

Moreover, you also have the right to file a complaint at the Commissioner of Personal Data Protection. For more information concerning the process of filing a complaint, please visit the website www.dataprotection.gov.cy/) or via e-mail at commissioner@dataprotection.gov.cy .

 

Keeping your Personal Data secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to have access to it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

How can you file a complaint?

In case that you have any complaint and/or dispute in regards to the way your Personal Data is used, you are invited to contact the Data Protection Officer.

 

In any case, you are entitled to submit a complaint to the Commissioner of Personal Data Protection (you can find relevant information at http://www.dataprotection.gov.cy.

 

Does automated decision-making take place?

Automated individual decision making means the process of making decisions through automated means of processing Personal Data/details, without human intervention (e.g. automated performance assessment). It is noted that we do not make automated decisions.

 

Automated profiling means the automated processing of Personal Data for evaluating your personal aspects for profiling. It is noted that we do not use your data for automated profiling.

 

Changes in this Privacy Notice

We may change this privacy notice from time to time and in such case, we will inform you accordingly.